At Revivify Health, we want you to be happy and healthy.
If for some reason there is an issue with your purchase please
contact us directly on firstname.lastname@example.org so that we can do what we
can to help you
What’s your returns policy?
Returned products must be returned in their original, undamaged packaging, and must be in a re-saleable condition.
We do not accept any ‘change of mind’ returns for opened
products, and realise that not everyone’s taste is the same. For this
reason, please choose carefully.
If a product has been supplied incorrectly by Revivify Health Pty Ltd OR which
are deemed to be damaged/faulty and unfit for use, a return can be
organised within 7 days of receiving the product.
Please note, you will be responsible for all return shipping charges
for reasons outside of an incorrectly supplied product OR a product
which is deemed to be damaged/faulty and unfit for use. We strongly
recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your
item, we will process your return. Please allow at least seven (7) days
from receiving your item to process your return or exchange. We will
notify you by email when your return has been received and processed.
Damaged or Incorrect Products:
If we have made the mistake, or the shipping carrier has broken something contact us immediately to organise you a replacement.
For any orders that claim to have missing products, we will conduct a
full investigation. If we are found to be liable you will be sent
In the event of a refund that is not due to the fault of Revivify Health Pty Ltd, the following will occur.
- 15% of the cost of the goods will be deducted from the refund due to our transaction costs, and refunds on orders with an affiliate code used will deduct an additional 15%, a 30% total deduction from the refund.
- Shipping costs are ineligible for a refund.
- Return shipping with tracking is paid by the customer.
- In the instance of an order with free shipping (or discounted express shipping), an extra $10.50 will be deducted from the refund
At the chance of a Parcel being stolen we will not refund that order.